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Unable to acquire License for free trial

Simon Li May 9, 2018

I have downloaded Adaptavist ScriptRunner for JIRA to try the free trial.  I click on the Free Trial button, click on the Accept button to accept the end user license agreement but when I enter my email and password to request the licence, a pop-up box appears saying something along the lines of "Requesting licence details..." before disappearing and then returning to the enter email and password box.  When I re-enter my email and password nothing happens and kicks me back to the add-on page.

Any ideas on why I am getting this issue and/or how to fix it?

Thanks,

Simon

1 answer

1 accepted

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Answer accepted
Tuncay Senturk _Snapbytes_
Community Champion
May 9, 2018

Alternately,

Simon Li May 14, 2018

Thanks for your help!  This solution worked.

Tuncay Senturk _Snapbytes_
Community Champion
May 14, 2018

You're welcome Simon.

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