Unable to set email requests in Service management board
Mihir Ruparelia
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Hello,
I've got a new service management board but I am unable to set up email requests so tickets can be updated via email. The issue starts from turning on Email support, I get an error which I have attached.
I wondered if anyone has seen this before and knows how to resolve? We have other Service management boards which allow email.
Any ideas, thoughts help would be much appreciated.
2 answers
1 accepted
Mihir Ruparelia
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Mihir Ruparelia
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
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