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User updates

Johel Ascona
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April 16, 2025

How can I know if a specific user updated a ticket on a certain date, either by comment or by ticket status?

2 answers

1 accepted

3 votes
Answer accepted
Trudy Claspill
Community Champion
April 16, 2025

Hello @Johel Ascona 

Welcome to the Atlassian community.

You can manually review the history of the issue.

Screenshot 2025-04-16 at 9.50.24 AM.png

Or are you asking about generating some sort of list of issues updated by a specified person on a specified date?

Johel Ascona
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 16, 2025

What I want is to search for comments that have been added on a certain date.

Trudy Claspill
Community Champion
April 16, 2025

The Jira UI doesn't provide functionality to return a list of comments. The searching functionality is designed to retrieve a list of issues that match the search criteria.

You could build a custom solution using the Jira REST API or you can look for a third party app in the Atlassian Marketplace.

0 votes
Yuliia_Borivets__SaaSJet_
Atlassian Partner
April 16, 2025

Hi @Johel Ascona 

You can try the built-in Activity Streams gadget on Jira dashboard for your case. It allows filtering by dates, users, and some activities like comments added or status transitioned. 

Activity Streams gadget configuration.png

Activity stream for comments.png

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