Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

When responding to an email creation ticket, SD auto assign the ticket, when the Agent replies

Anban Padayache
Anban Padayachee
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 6, 2017
 
Answer
Watch
Like Be the first to like this
216 views

1 answer

0 votes
Niclas Sandstroem
Niclas Sandstroem
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 6, 2017

Hi start with exploring https://confluence.atlassian.com/servicedeskcloud/automating-your-service-desk-732528900.html but there is plenty of plugins if this doesn't suit your needs!

Best regards, Niclas

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security