Workflow rules -> Restrict -> labels broken

[Matteo]

When i try to create a restrict workflow rule with the "labels" field -> contains either in Edge or Chrome, as soon as i select the label the form gets stuck and pressing add will just open the label list again (tested on multiple Browsers, workflows, transitions and labels).

[Alex]

Can confirm that I'm having the same issue using the Rule -> Perform actions -> Update an issue field on any transition. It opens the window below, once a Label is selected, there is no way to actually add the rule as it keeps opening and closing the dropdown/select of the "To include these labels" item. I'm also on a free plan, not sure if this might be an issue only for free plan users.

[Stephen Sifers]

Hello @Matteo 

Thanks for reaching out to the Community for your interesting UI issue that is preventing you from moving forward in creating your rule.

I appreciate that you've tested in different browsers, but could you please clear your cache and cookies and retest? I attempted to recreate the issue but was unable to do so. Additionally, please see Common browser-related problems encountered in Atlassian products and apps, as it has some common problems that may be causing your UI issues.

Stephen Sifers

[Matteo]

Hello @Stephen Sifers , i have tested this again on a third browser AND again a 4th time after resetting the cache. Did you manage to set up and finalize a Restrict ->by Label rule? I can make a video if required but i find it pointless unless someone here confirms he has tested it and it's working for them.

[John Funk]

Hi Matteo - Welcome to the Atlassian Community!

While you are waiting for Atlassian to respond, because it does appear to be a bug, have you tried the Old Editor for Workflows to add the Condition there? 

[Matteo]

Hello John, how do i use the old editor?

[John Funk]

While in the new editor at the diagram level, click the 3 dots menu in the upper right. Then select Open workflow in old editor. 

[Matteo]

I don't have the three dots button.

[John Funk]

Can you share a screenshot?

[Matteo]

[John Funk]

That's strange. Maybe since it is a Free account or relatively new account, they are not allowing access to the Old editor. 

[Matteo]

@Jehan Bhathena i have no way to submit bugs from there, the page only sends me back to self help options.

[Jehan Bhathena]

ahh you're in the free plan.

Let's wait for someone from Atlassian to respond back here then.

[Jehan Bhathena]

hi @Matteo 

you can submit a bug to Atlassian here https://support.atlassian.com/contact/#/

I've tagged them to this thread too.