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handling webhook timeout error

zahra13rashidi July 22, 2023

Hi everyone

I'm designing an automation that activates by a transition and sends a web request to another website. But, Occasionally, there may be times when the website is unavailable, so It is possible for the web request to receive a timeout error. I wanted to configure a field to notify me when a timeout error takes place so, I activated this option:

opt.png

But, when the timeout occurs, the automation will stop due to the error and won't continue to check conditions or perform any actions.

Is there a way to handle the webhook timeout error in the automation? 

1 answer

0 votes
Jehan Bhathena
Community Champion
July 23, 2023

Hi @zahra13rashidi ,

You can uncheck the check box shown in your image, and then try using {{webResponse.statusCategory}} or {{webResponse.status}} in the subsequent action after the web request to see if these populate any values.

Reference :

image.png

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