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how can i Automate checking of updates on kanban board?

Oliver Remy Asbæk
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August 3, 2022

Hi Everyone, 

I am looking for a solution, which allows me to automatically do a check of whether any current issues on our Kanban Board has not been updated for the past two weeks. If they have not been updated, i would like to send out an email to the person assigned, which showcases, which of their issues have not been updated. 

3 answers

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Bharathi
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August 5, 2022

Hi @Oliver Remy Asbæk,

As suggested by others, the simplest solution would be to write a JQL using the filter used in the kanban board along with the search terms "updated < -14d AND assignee = currentUser()" and create a subscription that triggers an email with the resultant set of issues.

Hope this helps!

Thanks!

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Bill Sheboy
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August 3, 2022

Hi @Oliver Remy Asbæk -- Welcome to the Atlassian Community!

Yes, and...to the answer from @Craig Nodwell 

First thing: if you have items on a Kanban board that have not been updated for 2 weeks, consider having a team conversation about that symptom.  Perhaps the team can identify what is happening, and so eliminate the need for the extra reporting/email to track this symptom.

Next, perhaps try to write a JQL query which returns the issues on your board and which have not been updated for 2 weeks.  You can use the issues view to build this query, or create it in Advanced Issue Search.  This free online training on writing JQL can help: https://university.atlassian.com/student/path/849533-gain-project-insights-through-jql

Once you have a JQL query, you could save it as a named filter.  That would allow team members to sign up for a subscription to send them an email of their issues, and "pull" the data to themselves.

If instead you want to "push" out the emails as a reminder, an automation rule like Craig describes can help.  You can use your JQL to selectively send the emails, one to each person assigned items on the board.

Kind regards,
Bill

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Craig Nodwell
Community Champion
August 3, 2022

Hi @Oliver Remy Asbæk welcome to the community. 
You could write a Jira Automation based off a JQL filter to achieve this.  

Oliver Remy Asbæk
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August 3, 2022

Hi Craig, 

I should probably have clarified that i am extremely new to JIRA and thus am still trying to wrap my head around it and now i am just attempting to simplify my efforts on the platform. 

 

Therefore, i am now asking if you could elaborate on how you would go about that process? :)

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Craig Nodwell
Community Champion
August 3, 2022

Hey @Oliver Remy Asbæk no worries there's lots of resources available for you.
Jira Automations:
Youtube Jira Automations Getting Started. 
Jira Cloud Automations Getting Started 

Hope that helps.

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