This question is in reference to Atlassian Documentation: Getting started for service desk agents
Hi,
For server, you could add this to the announcement banner:
<script type="text/javascript"> var commentTabsAreAlreadyShowing = false; setInterval(function(){ var tabs = jQuery(".sd-external-submit"); var edit = jQuery(".sd-attach-dialog-footer-actions"); if (tabs.size() > 0 && !commentTabsAreAlreadyShowing) { commentTabsAreAlreadyShowing = true; jQuery(".sd-internal-submit").parent("span").insertBefore(".sd-comment-buttons span:first"); jQuery(".sd-internal-submit").addClass("aui-button-primary"); jQuery(".sd-external-submit").removeClass("aui-button-primary"); } else if (edit.size() > 0 && !commentTabsAreAlreadyShowing) { commentTabsAreAlreadyShowing = true; jQuery("#button-private").addClass("aui-button-primary"); jQuery("#button-public").removeClass("aui-button-primary"); jQuery("#button-private").insertBefore("#button-public"); } else if (tabs.size() == 0 && edit.size() == 0) { commentTabsAreAlreadyShowing = false; } }, 100); </script>
For cloud, this unfortunately doesn't work...
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