i don't want a user to create a customer service project

[Marcel Drubbel-Klever]

A user has created a project where the manual states that this can only be done by an administrator.

How can I make sure that this won't happen again?

[Barnali Putatunda · Accepted solution]

Hi Marcel,

In Cloud there is an option of Team managed project & by default, anyone can create team-managed projects. Out of the box, Jira Software gives end users the Create team-managed projects global permission. Jira admins can prevent users from creating team-managed projects by managing which groups are granted this permission.

Probably for your environment this is enabled for all users, so check the Create team-managed projects global permission & adjust it as per your need.

[Marcel Drubbel-Klever]

tnx Barnali,

Indeed, this is what I already found and only added two groups there with admin. Only Admins are in it.
Maybe there is something else I forgot.

[Marcel Drubbel-Klever]

Projects they can create are company-managed, maybe there is a difference in that?

[Marcel Drubbel-Klever]

checked with Users; and that was the issue.. tnx again Barnali