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initiate another issue per user request in a specific state

Hajar Rahimi
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September 15, 2021

Hi
I am using Atlassian Jira Project Management Software v8.14.0. We need to initiate another issue per user request in a specific state (we may have a transition loop in that state).
These two issues should be linked.
The initiated issue should have some of its fields filled out by the data gathered from the original issue. But the reminder of them should be filled out in the same session by the user. So the user must be redirected to a page to fill out the remainder of the fields.
How do you propose we achieve this?

1 answer

0 votes
Narendra Kumar
Contributor
September 16, 2021

Hi @Hajar Rahimi  welcome to the community!

If you've ScriptRunner for Jira with you, apply the postfunction rule on particular transition in workflow.

It can initiate a new issue in project and also fill some of fields in the issue. Also, you can setup one automation rule in Jira to setup values for other fields. 

You can see how automation works in Jira here https://www.atlassian.com/software/jira/features/automation

Please let me know how it works for you. Thanks!

Regards,
Narendra

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