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@mention not sending email when use it in description field

Javier Benítez
I'm New Here
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March 1, 2018

When I use @mention in the description field it does not send email, but when I use it in a comment, it sends the email. Why is it not sent in the first case?

 

1 answer

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Dave
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 5, 2018

Hi Javier,

This sounds like this bug here JRASERVER-34753

You can vote on it and add yourself as a watcher for it.

Cheers, Dave

Javier Benítez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 5, 2018

Thank you.

The version of Jira Server that I use is  7.3.6 and it is not included.  In another projects the email is sent.

The user has Browse permission and is not watcher

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