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new feature service accounts

Laura De Vita August 8, 2025

The new Service Account feature doesn't allow you to use an email address, but it creates a specific one. Is it possible to open a ticket with Atlassian to suggest it? Does it still consume licenses?

thanks

3 answers

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Justin Deutsch
Contributor
August 17, 2025

Depending on your needs, the new Service Accounts might be a viable option. They are intended to be used for accessing the REST APIs from Automation, but can be used for 3rd party access via the APIs too (I believe).

 

 

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Marc - Devoteam
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August 8, 2025

Hi @Laura De Vita 

Yes it will if it needs access to a product.

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David Freitez
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August 8, 2025

Hi @Laura De Vita ,

I replied to you on this request:  https://community.atlassian.com/forums/Jira-questions/improve-feature-service-account/qaq-p/3086103

It seems that this is a duplicate question.

Regards,
David

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