pretext of description

[박은순]

hi, 

I'd like to custom texts in the description field. I mean, 'pre-load texts' when create the issues.   Could you help me that?

[Kate Pawlak _Appsvio_]

Hi,

The only way to pre-fill any fields on the Create issue screen and keep native behaviour is using app for templating which works on this screen. For example, our Issue Templates Agent for Jira. With this app, you can define text not only for Description field or other text fields - the list of supported system and custom fields are long.

If you want a quick tour through the app, please schedule a demo with us: calendly.com/appsvio.

[Jerrold - Empyra]

Hi 

Automation can be used to pre-populate text in the description, but it will only occur after the issue has been created. It will not pre-populate text in the description while creating an issue (in the create screen).

Here's how the automation rule works: When an issue is created, it updates the description field. The trigger is set as "issue created" and the action is to edit fields. The description field is selected, along with the desired prepopulated text.

If you prefer custom texts for the description field and do not require identical text for all issues, a condition can be added to the automation. For example, when a task type issue is created, specific text can be added to the description. I have created an automation where I have added a condition for if or else. So, in the "if" statement, I have specified that if the issue type is equal to "task," then edit the description with the text "task." In the "else" statement, I have specified that if the issue type is equal to "story," then edit the description with the text "story."

In this way, you can customize the automation according to your requirements. To know more about automation Please refer this link https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/.

Thank you.

[Shraddha]

This answer is great but does not answers to what is really asked. The ask is while creating the issue. Using Jira automation will overwrite what was added in the description field.

For exact answer on how to add pretext while creating the issue through Create Screen, please look for answers here -

https://community.atlassian.com/forums/Jira-questions/Default-text-for-Description-field-on-Jira-Cloud/qaq-p/785597

Other ways to do so is through apps like ScriptRunner and Issue Template for Jira

Thanks