set attendee automatically when creating an issue

[T. Gutzeit]

Is there a possibility to set the attendee in an Servicedesk-Project automatically when an issue ist created. I tried it with automation but i doesn't work.

[Mahesh S · Accepted solution]

In the create step of the Issue workflow, kindly add a Post function to set a value for the attendee.

[Mahesh S]

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[T. Gutzeit]

We solved this problem with

[Atlassian Answers] condition "project" for postfunction Set Field Value to constant

[Mahesh S]

Yes, that's what I have suggested above. However, you got the procedure.

[T. Gutzeit]

Not the Assignee. You could define a watcher for an issue and a person which participates (the Attendee). This person could also see the issue in the customer portal (otherwise only the person which have created the issue could see it in the customer portal).

[Steven F Behnke]

Attendee? Assignee?