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status field values are not visible in jira dashboard gadgets,  as shown in black highlighted.

rajneesh tyagi June 12, 2019

status field values are not visible in jira dashboard gadgets,  as shown in black highlighted  did someone found this problemdashboardstatus.PNG

3 answers

1 vote
Michael Thompson
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September 2, 2020

I have the same problem reported yesterday, but in my case the user has a Filtered Results gadget with no Status displayed.

noStatus.png

Michael Thompson
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September 2, 2020

Update: After posting this I played around a little with the gadget and added a second Status column. The second one displayed data! I removed the first column and now all is well, although I have no idea what was the root cause.

noStatus.png

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Jack Brickey
Community Champion
September 2, 2020

It appears you may have a custom field called Status in addition to the default Status field. This will cause problems. I suggest you rename if not remove altogether.

Colin O'Hanlon
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October 15, 2021

This method of adding a second status field worked for me. There were no custom fields/duplicate names on my dashboard "Select a field.." options.

It definitely feels like a bug, but this work-around was perfect

Jack Brickey
Community Champion
October 15, 2021

@Colin O'Hanlon , can you please confirm, assuming you are an admin, that you do not have a custom field call Status? Go to the admin area > issues > custom fields and search for Status. You should not find it under custom fields since it is a system field.

For sure if you're able to add to Status fields to your dashboard gadget, without one being a custom field, then there or something fundamentally wrong.

0 votes
Andrew
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June 12, 2019

Hi @rajneesh tyagi ,

Or some tricky with css styles (display:none or opacity: 0) through javascript.

B.R.

0 votes
Jack Brickey
Community Champion
June 12, 2019

Is it possible that you have a custom field called Status independent of the system default field?

rajneesh tyagi June 12, 2019

but in projects 'status' system default filed is configured , a change to custom field wouldn't impact existing issues?

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