we cannot change the vat number and our acces to Jira is suspended

[Jordi Planell]

Hi,

we are trying to modiy the vat number because our previuos payment method has expired and we are not able to modify it.

Meanwhile our Jira acces is suspended!

Regards

[Rilwan Ahmed]

Hi @Jordi Planell ,

Welcome to the community !!

To update VAT, follow below process. 

Visit your Atlassian account profile page. Enter your VAT Number, PAN, CIN, PST, QST, or GST registration number in the Tax ID section of "Your Personal Info" and click Save.

*Please note, this is not applicable to JCT, or customers located in Russia.

To activate the suspended site, please check the comment from @Andy Heinzer in https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563