workflow post function to create standard issues

[Jeanne Howe]

Working in JIRA Cloud.

When issue type Story is transitioned to Done, we want the Create Issue screen for the issue type Test to be displayed so that users create a new ticket for Test. Both issues would be within the same project and on the same workflow.

Is this something that can be done in a post function?

I need the Create Screen to display so that the user can enter the appropriate field information. (I can not set the values as part of the post function, as they will differ for each Test issue)

[Petter Gonçalves]

Hello Jeanne!

Unfortunately, JIRA does not have this functionality, however,  the create issue button can be clicked right away once an issue is resolved, so I'm not sure if this functionality would be worth implementing in the future.

Additionally, here are some add-ons that can work for you in some ways:

- Automation Lite For JIRA Cloud (Free to 300 executions/month)

- JIRA MISC Workflow extensions

Both Add-ons above have a rule that automatically creates an issue when resolving another one, however, it does not display you the create issue option but can copy the fields content from the current issue or add pre-configured values to the fields.

Please, let us know if you need further instructions to configure the mentioned add-ons.

[Jeanne Howe]

Thank you for the response.

I reviewed/tested both the mentioned plugins before submitting the question. As you stated, neither gives the functionality I am looking for.

While the create issue button can be clicked after resolving an issue, there is no way to enforce/ensure the end user actually will. By having the create issue screen display as part of the resolution process, we keep their attention and get the next issue in the process created and submitted.

[Jeanne Howe]

I would think the functionality would be similar to checking the Create Another box when creating issues. Having this functionality available as a post function would be great for CI/CD and program/portfolio management processes e.g. once the program has been approved, the initiative would be created.