Receiving email when a new item appears in filter

[Ivan Kaschenko]

Please let me know if it's possible to somehow setup Jira sending e-mail when a new item appears in particular filter?

For example:

• with filter Bugs - test team would instantly get message when any new bug appears;
• with filter Resolved items - testers would get message when something is ready for testing (user story or a bug fix);
• with filter User stories - lead developers could get message about new requirements posted to start thinking on architecture;
• etc.

I see Receiving search results via email but that is something different - I don't want whole search and by schedule, instead I want only new items and when they appear. Please let me know if there's a built-in feature already available or maybe in the roadmap. Thank you.

[Ivan Kaschenko · Accepted solution]

Such feature has already been registered for backlog - https://jira.atlassian.com/browse/JRA-12397

[Norman Abramovitz]

Not exactly what you want of something automatic, but if you schedule a filter to run lets say every 10 minutes, you can then add the following clause to your JQL

createdDate >= '-11m'

I added an extra minute to deal with minute boundaries and execution time flucuations.

You can use 'updatedDate' as well

[Norman Abramovitz]

Also some of your conditions might be able to be handled by notification schemes as well

https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme