Hello Atlassian team, I downgraded my subscription to the Free plan, removed all additional users (now under 10), and made sure that there are no paid apps installed. However, I still see a m...
Hello, I want to know how to fix an issue when entering the email for subscription via email, I get the error message 'Oops, something went wrong while subscribing you! Let's reload the page and t...
...hinking products stated as 0$ which is free products instead of Free Plan which is basically all the same and free and wants to submit CC on free products and says that my free subscription will be d...
Hi, i installed a paid app and currently free trial is going. i don't need this app. I can neither uninstall the app nor cancel the subscription. I'm in stuck state. Please guide how to remove the a...
...t setup so that the prospects contact information is put in custom fields. Now, with some problems with our bank and our company credit card that was used for the subscription not working, our p...
I want to set up a Dashboard Subscription but I do not see the Settings sidebar (and particularly, the Subscriptions tab) as described in the support article. Is there a enablement or license f...
Hi, I want to start using Jira with a lifetime free plan but after I register I get a 30-day free trial for a premium plan instead. So, I'm not sure what will happen after the 30-day free trial for...
What happens if I turn off all the subscribers' functions on the notifications and only leave one on the components? We have over 18,000 subscribers, so I do not want to cause a big headache.
Hello! My company is using Atlassian products (Jira and Confluence) although there's one application which is needed for one of the users. I'm talking about QAlity Plus. It says the application is fr...
HI, When trying to subscribe to a plan I get the message below: When clicking the "contact support" I get "support.atlassian.com refused to connect". How can I upgrade a plan? ...
Hello, I want to change my subcription from Free plan to Standard. Does my change only includes Jira Software or other apps (Confluence, Product Discovery) as well?
I see in the Questions app settings> manage subscriptions, one can subscribe to selected tags and spaces but would be good to be able to subscribe to all questions and not have to select all tags....
...ime this happens I have to contact the user and cancel the subscription - it's a PITA.
For Statuspage customer notifications is it possible to: 1. Remove the "Unsubscribe" option from emails to our internal staff? The notification emails will only hit the inbox of staff internally. No...
...ompound, so we'd need to cancel the previous workspace subscription yearly in order to not run over budget. They don't need to be able to edit the boards afterward but we want them to be able to view them s...
Hey Community! In order to create a new subscription, please follow the steps from the following article - https://support.atlassian.com/opsgenie/docs/view-global-and-team-reports/&n...
Hello Everyone! Everything I have found so far indicates that I should probably talk to support about this, but I thought I would ask directly just in case someone knows the answer. My company is...
...t's possible on Trello B) Which subscription should I purchase Thank you very much, Riccardo
I'm attempting to determine whether a user is subscribed to one or more components. When I use the endpoint for getting a list of subscribers with a q parameter, a huge list of components (maybe 50 o...
I have a standard subscription, and I have a workspace with 5 boards. I have 9 multi board guests, who have acces to all 5 boards. This will remian free after the changes as well. My question does o...
...ave introduced Two-step verification for email subscribers when they are trying to manage their Subscriptions. In some cases, email subscription allows users to manage subscriptions of the other s...
Hello, Anyone have any clever ideas for reminding team members to fill out worklogs? We're currently using a morning daily filter sub that shows worklogs entered the previous day as well as a 4p Sla...
I've just subscribed to three different calendars using the URL subscription option in my Confluence calendar. However, the last calendar I added is showing the error: Unable to Load Event. I c...
Where can I can contact a sales representative about my account?
...or public users. By looking at the documentation, all three ways to add subscribers do not support Slack subscriptions: admin management page, bulk CSV import and add subscribers via API : https://s...
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