Hello,
We have configured an epic wihich created multiple tasks and subtasks by using the Issue template App.
I am asked to remove multiple subtasks belong to one specific task when tone of the custom field selected as a specific value during the issue creation.
Is that possible? If so, does anyone has a sample automations that I can work with.
Thank you.
For support for that marketplace app, please contact the vendor through their marketplace information:
https://marketplace.atlassian.com/apps/1211044/issue-templates-for-jira?hosting=cloud&tab=support
Kind regards,
Bill
Hello @Bill Sheboy ,
I already created a support ticket with them. I just want to make sure this cannot be resolved with a simple Jira Automation. Thank you.
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That may be the case, and I would still start with the vendor's suggestions.
The reason I suggest that is some marketplace apps do not store their data in ways accessible to automation rules. The vendor will know what is possible.
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@Klaudia Schön_Deviniti_ , this one is related to the Issue Templates for Jira Cloud provided by Deviniti. Please advise. Thank you.
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Hi Elif,
I can see you have already raise a support ticket - we will update you shortly ;)
Klaudia
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