Salesforce and Jira integrations

[Yatish Madhav]

Hi there

I am looking into integrating Salesforce and Jira. We currently using a Zapier automation rule. I have also seen ServiceRocket's Salesforce Connector for Jira - I am wondering if there is a free bi-diractional app or connector that can be used for this purpose? We do not want to increase costs so wondering if anyone here knows ...

Thank you

[Shubham Gupta]

Hi @Yatish Madhav 

Here is the answer to your question, I hope it helps!

Experience the Most Flexible, Easiest, and Securest Way to Integrate Salesforce and Jira, Sinergify—a Salesforce® & Jira Connector. The Connector Integrate standard and custom Salesforce objects with Jira to strengthen cross-functional collaboration and deliver top-notch customer experience.

It covers the feature like : Salesforce Native and Lightning Ready, Bidirectional Synchronization, Advanced Search, and more...

Thanks

Shubham

[Diana_Architect_ZigiWave]

@Yatish Madhav hey! Perhaps you're currently using a solution, but feel free to check ZigiOps. It's a no-code bi-directional connector that integrates Jira &Salesforce, syncs their data, and keep them up-to-date in real time. It's customizable so it can fit various use cases. Give it a try with our Trial version (it's totally free).

[Syed Majid Hassan -Exalate-]

Hi @Yatish Madhav

This is Majid @ Exalate.

You are literally spoilt for choice when it comes to options to connecting between Salesforce and Jira, but yes there are only a few free options available. With Exalate's Basic mode, you can use the integration for free forever if you want. It should be able to sync across Salesforce Cases to Jira tickets bi-directionally. 

If you want to watch a personalized demo, please feel free to give us a shout here. 

Thaniks

Majid

[Neha Jain]

I don't think so, there is a free bi-diractional connector is available.to don't increase the cost you have to Build a custom integration(Rest and Soap Api's)

If you have development resources available, you can build a custom integration between Salesforce and Jira Cloud using their APIs. This will give you more control over the integration and allow you to customize it to your specific needs.

[Aidin Mahmoodi _ServiceRocket_]

Hi Yatish,

Aidin here from the Product Team @ ServiceRocket. If you have concerns about the pricing of our app, we are more than happy to have a conversation with you and we may be able to help you out. If you are interested, please reach out to us via our support portal.

Best,

Aidin

[Yatish Madhav]

Thanks for the reply, Aiden.

I think the main reason is to not pay for an integration when we are paying for 2 systems already :)

They main thing we would like to do is:

- link a Salesforce case to SD or Software issue on JIra

- have a bidirectional comments and status check between the 2

It seems that the Service Rocket add on  does do that with a bit more that we dont currently require

Thank you

[Shubham Gupta]

@Yatish Madhav 

- link a Salesforce case to SD or Software issue on JIra

- have bidirectional comments and status checks between the 2

Yes, the above-mentioned is possible with - https://bit.ly/3HIf5BV

I hope it helps!