ScriptRunner Jobs, Checkboxes, setCustomFieldValue does nothing

[Tomáš Vrabec]

Hello there,

will try to be quick.

Building automation routine in scriptrunner jobs.

All the stuff is running fine, but the final set values back into checkboxes CF is failing without any errors to error log, but doing nothing.

part of routine:

    def productsCf = customFieldManager.getCustomFieldObject("customfield_24970")
    def productsCfValue = issue.getCustomFieldValue(productsCf)
    def productsCfValueId = productsCfValue =~ pattern
        productsCfValueId = productsCfValueId.findAll()  //stored IDs of all product(s) in portfolio
    def commonValues = productTeamPlusImpactedProduct.intersect(productsCfValueId)
    def missingValuesInPortfolio = productTeamPlusImpactedProduct.minus(commonValues)
    def missingValuesInEpics = productsCfValueId.minus(commonValues)
    def missingValueNamesInPortfolio = []
    def productsCfConfig = productsCf.getRelevantConfig(issue)
    def productsCfOptions = ComponentAccessor.optionsManager.getOptions(productsCfConfig)
    for (product in productTeamPlusImpactedProduct)
        {
		product = product.toString()
		for (productsCfOption in productsCfOptions)
            {
             productsCfOption = productsCfOption.toString()
                if (productsCfOption.contains(product)) {missingValueNamesInPortfolio.add(productsCfOption)}
            }
        }
    def optionsToSet = productsCfOptions.findAll { it.value in missingValueNamesInPortfolio } 
	issue.setCustomFieldValue(productsCf, optionsToSet)
    
   log.fatal productsCfOptions
   log.fatal optionsToSet
   log.fatal productsCfOptions.first().class
   log.fatal optionsToSet.first().class
   log.fatal issue
   log.fatal issue.class

Results from logs:

2022-11-18 14:14:37,744 FATAL [runner.ScriptBindingsManager]: [<385>,<356>,<347>,<355>,<351>,<343>,<354>,<386>,<350>,<344>,<348>,<359>,<349>,<353>,<360>,<355>,<352>]
2022-11-18 14:14:37,744 FATAL [runner.ScriptBindingsManager]: [<356>,<351>,<350>,<359>,<349>,<353>,<360>,<352>]
2022-11-18 14:14:37,744 FATAL [runner.ScriptBindingsManager]: class com.atlassian.jira.issue.customfields.option.LazyLoadedOption
2022-11-18 14:14:37,744 FATAL [runner.ScriptBindingsManager]: class com.atlassian.jira.issue.customfields.option.LazyLoadedOption
2022-11-18 14:14:37,744 FATAL [runner.ScriptBindingsManager]: CJPORT-286
2022-11-18 14:14:37,744 FATAL [runner.ScriptBindingsManager]: class com.atlassian.jira.issue.IssueImpl

So obviously, I trying to setCustomFieldValue on CJPORT-286 which is IssueImpl as expected with set of LazyLoadedOption as expected.

But nothing is set. Not entry in any log at all.

Maybe I am missing something, but this kind of code always works at other customers.

Any ideas? 

Thanks, Tom

BTW: Routine is not finished, so please do not point to missing null pointers or other proof stuff. 

[Hana Kučerová · Accepted solution]

Hi @Tomáš Vrabec ,

setCustomFieldValue sets a custom field value on the Issue Object, but does not write it to database.

So, I believe, you need to add the store method.

[Tomáš Vrabec]

Ahoj @Hana Kučerová 

You just made my day!

Totally forgot, that this is not a post function.

Replaced 

issue.setCustomFieldValue(productsCf, optionsToSet)

with

productsCf.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(productsCf), optionsToSet), changeHolder)

And it works like charm. 

Díky! :-) 

[Hana Kučerová]

@Tomáš Vrabec Rádo se stalo :-)!