Select List for Custom field auto-populates but only on one project. How do I find how this happens?

[kdickason]

We have Jira and ScriptRunner.  I have a Custom field used on several projects:  a single-line text field.  On screens in one particular project where this Custom field displays, when you click in the field, a drop-down displays that is populated with issues from another project, allowing you to easily pick and populate the single-line text field with an existing issue from another project.  However on another project, which shares the SAME Screen Scheme, this functionality doesn't happen--the field behaves like a regular single-line text field.  

I believe ScriptRunner or a Plugin is making the field populate this particular way on one particular project.  But I cannot find where this is happening!!!!  Any advice on how I can find where this is happening so I can get it to happen on other projects using this field?  I am not a software developer--but I can access ScriptRunner and the PlugIns through Jira -- please HELP--I don't know what to look for!!!!

[Winnie _Adaptavist_ · Accepted solution]

Hi there,

You should look through the list of Behaviours you have and identify the specific Behaviour that's populating the single-text text field. Then, refer to the Mappings section of that Behaviour. There are Projects and Issue Types - look at the mapped project(s) - that's where your answer is.

I hope this helps!

[kdickason]

HOLY COW THAT'S IT!!!! THANK YOU SOOOOO MUCH!

[Shaik Ameenulla]

Can we achieve this through an Automation plugin?

[Joshua Sneed Contegix]

Hi kdickason,

Check out Adaptavists docs for Scriptrunner, they have examples. Cheers!