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Service desk restrict requesters to just my company

Greig Wibberley
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February 14, 2018

Hi there

 

I am trialling the JIRA SERVICE DESK software CLOUD version.

I want to allow anyone in my building (many non-Jira users) to use the request portal.

 

It works - but too well.

 

The webpag is open globally whicc is fine.

Bu tI woul dlike to restirct the requester's email address to be of OUR COMPANY DOMAIN only.

 

E.G. Not allow random requests from not comapny staff. For those bored enouigh to want to do so :)

 

 

Any thoughts?

Thanks !

 

 

 

1 answer

0 votes
Vasi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2018

Hi Greig,

So at the moment we have a Feature Request regarding this functionality, here:
Allow email domain restrictions for public signup

You can vote for it and also leave a comment in case you would like to share your experience. This will be helpful for our Product Team.

Thank you,
Atlassian

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