Set date start from created in automation rule

[Игорь Титов]

Hi!

I want to make an automation rule that will work under the following conditions:

TRIGGER: Issue created 

THEN: Edit issue field - Start date - Copy from current issue Created

But when I search for the "Start date" field in the list of available fields, I can't find it. There are only custom fields.

For example, I can find system "due date" field, but there is no system "start date" field. 

[John Funk · Accepted solution]

Hi @Игорь Титов 

Though it might not be labeled as such, the Start date field (lowercase d) is the one added by the system. 

[Игорь Титов]

I have already tried all the spelling options for "Start date". 
The system field was not detected.

I tried to use the ones I found - none of them worked.

[John Funk]

Try the advance setting and use the below. Change the 10003 value for the value of your Start date field:

{

     "fields": { "customfield_10003": "{{issue.created}}"

     }

}

[Игорь Титов]

AAAAAA its ok now

sorry, seems it was time lag after the rename of the custom filed.

the problem is solved ) 

Thanks for everybody!

[Игорь Титов]

I've already rename my custom "Start date" fields.

Did not help too.

[Dexter de Vera]

Hi @Игорь Титов ,

As @John Funk  said you can use the Start date, In addition to @John Funk  answer, You can check the list of custom fields in administration settings - issues - custom field, then search the start date if there are other same start date custom fields. The one that is locked means that is the system field. As you can see in the screenshot below, the start date system field is listed in the custom field tab.

Hope it helps

Thank you!

[Игорь Титов]

Hi! 

Founded that locked field in the list of the custom fields.

But still cant see it in the list in my rule. 

[Игорь Титов]

[Игорь Титов]

Perhaps it will be possible to update this field somehow through advanced field editing?

Can you help me make a request?
I want to insert a value from the "Created" field.

[Игорь Титов]

no, didnt help

I need to find the filed if I want to use advanced mode 

[William Calesco]

@Игорь Титов  to copy the value of `created` to the start date field, build your automation like the one below:


Remember that you need to define what field to edit, in this case it will be your "Start date", then click on '...' and select copy, then select 'Created' on 'Field to copy value from'

[Игорь Титов]

I know how to build the rule, thank you) 

I have problem with the choosing of the Start date field

[Dexter de Vera]

{"fields": { "customfield_[ID]": "{{issue.created}}"}}