Set default status to ToDo instead of Backlog after creating issue using JIRA automation

[Catherine]

Hello, I am using JIRA API to create an issue on board A and I also use JIRA automation for triggering another issue created on board B after issue on board A created. This automation can be done by JIRA Admin. But default issue status created on board B is "Backlog", I need this default status to be "ToDo" or "Assign", is it possible for JIRA admin of board A to set default issue status using the automation? so I don't need to get the issue after created and change it manually using API.

[Alex Koxaras _Relational_ · Accepted solution]

@Catherine hi and welcome to the community!

Statuses can be changed via workflow and can be done by Jira Admin. So, your jira admin must edit the specific workflow(s) of all issue types that exist in board B, and add the new status ToDo and remove the old Backlog.

• Cog > Issues > Workflows
• Find and edit the specific workflows
• Add the new status and remove the old status
• Publish the workflow(s)

However, if you want only the column name to change and not the status, then this can be done via the board configuration and can be done by the board admin.