Setting Jira user as active from Jia Service Desk

[Leeana]

I am trying to set a Jira user to active from Jira Service Desk (SSD) via script. When I run the script in SSD it sees the user as active even if he/she is not active in Jira. When the script is run in Jira the user is set as active. Is there a way to set the user as active from SSD without running the script in Jira? 

[Sana Safai]

Can you post the script here? Perhaps we can help you. Where is the script run? In a transition?

[Leeana]

I think the issue is that it checks if the user is active on Jira Service Desk and not on Jira. So I probably need a way to get the UserManager from Jira or something along that line. This sets user to active if he/she is not.

if (!userManager.getUserByKey(username).isActive())
{

userManager.updateUser(new ApplicationUserBuilderImpl(userManager.getUserByKey(username)).active(true).build());

}