Setting Security Level with Jira Automation variable fails

[Manuel Antonio Carmona de la Cuesta]

Hi there,

I'm using Jira Automation to set the security level based on a variable.

The variable captures the value from a single-select custom field, which is automatically set when the issue is created.

Each custom field value directly matches a configured security level, ensuring a one-to-one correspondence.

However, attempts to update the security level via direct editing or advanced JSON editing (using the variable) have not worked. I've tried various approaches without success. Any advice on what I might be missing?

Thanks in advance!

Regards,

M

[Manuel Antonio Carmona de la Cuesta · Accepted solution]

Hi again,

Apologies for the oversight! After posting my request, I did some further troubleshooting and realized the issue was simply due to Jira Automation not having the necessary permissions in the Security Scheme. Once I updated the permissions, everything worked as expected.

Thank you again.

Best regards,

M

Edited: the configuration of the Security Level update action that is finally working is this:

[Marc - Devoteam]

Hi @Manuel Antonio Carmona de la Cuesta 

Welcome to the community.

Nevermind my answer anymore

[Manuel Antonio Carmona de la Cuesta]

Thank you so much, @Marc - Devoteam, for your quick reply.

Regards,

M