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Show value of field (Number) in a report

nwr-fl October 7, 2020

I have a numeric field called "follow-up_question-count". It is increased by 1 each time a specific transition is made (when a customer has a follow-up question).

In a report I would like to show how many follow-up question an issue has. Something like "15 issues with 1 follow-up question", "5 issues with 2 follow-up questions" etc.

Unfortunately I have no idea how to do that but I hope at least some of you understand what I plan to do...

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Niranjan
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October 7, 2020

Hi @nwr-fl ,

If that is a number field, you can use JQL filter.

type=Feature and follow-up_question-count >=14

nwr-fl October 7, 2020

Sure but this is much static. I would need to know how many follow-ups are possibe and I would need to make a query (and report-series) for each possibility.

Niranjan
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October 7, 2020

You can create few filters and add the field "follow-up_question-count" to the issue navigator. You can then subscribe to the filter so that you/your team will be notified. 

You have an option to set a dashboards with filter results gadgets and also to display these results in confluence with the "follow-up_question-count" value.

Choose some limits and create filters.

  • follow-up_question-count > 10
  • follow-up_question-count > 20
  • follow-up_question-count < 10

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