Skip service portal new user "personalization" questions

[Anne Talbot]

We would like to add users to Jira service desk in an activated mode (not invitation pending). We do not what users to see the "welcome" splash screen with personalization questions.

Is there a way to skip these steps?

[Angélica Luz]

Hello Anne,

Welcome to Atlassian Community!

Currently, it's not possible to disable the welcome screen for new users. We have a feature request suggesting the implementation of this ability:

• Allow site-admins to disable welcome page on user onboarding

Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica