The more I read about this, the more confused I get - but that's par for the course :)
We have been using a custom email address to feed requests into JSM Cloud. Now, it's failing - we have 2FA enabled. If we disable 2FA, it works.
Microsoft has terminated Basic Authentication.
So it sounds like we need to reconfigure with OAuth?
Questions:
I've seen information that says OAuth 2.0 is and isn't supported in the Cloud. Which?
Should we be focused on OAuth and not OAuth 2.0?
Is there a change that needs to be made on the Office 365 side to enable OAuth? If so, can you tell from the Jira side if that has taken place?