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Throwing me an Error Message whileEditing the description field in Software type Project

Kumar
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March 20, 2019

Hi Team,

 

I have a ticket with a summary Issue Type Story with an Epic and sprint set. While typing the description I created a 5 x 6 column x row table. When I double-click and drag to highlight >1 row the below error occures. It happens no matter which column or row I start the double-click and drag highlight.

 

Error Message is 

An error occurredHide…(19)

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details
Exception: Uncaught TypeError: Cannot read property 'clearBars' of undefined
Resource: https://jira.cargill.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/g7ah6n/76004/ee997ca828e85e1e667aa9a5abc6b7ed/2.1.8/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/plugins/table/plugin.js
Line: 2
Column: 9288
Environment
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.75 Safari/537.36
Stack trace
TypeError: Cannot read property 'clearBars' of undefined
at https://jira.cargill.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/g7ah6n/76004/ee997ca828e85e1e667aa9a5abc6b7ed/2.1.8/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/plugins/table/plugin.js:2:9288
at B.h (https://jira.cargill.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/g7ah6n/76004/ee997ca828e85e1e667aa9a5abc6b7ed/2.1.8/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/plugins/table/plugin.js:1:12986)
at t.i [as fire] (https://jira.cargill.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/g7ah6n/76004/ee997ca828e85e1e667aa9a5abc6b7ed/2.1.8/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/tinymce.js?batch=false:8:14174)
at B.fire (https://jira.cargill.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/g7ah6n/76004/ee997ca828e85e1e667aa9a5abc6b7ed/2.1.8/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/tinymce.js?batch=false:8:16059)
at p.s (https://jira.cargill.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/g7ah6n/76004/ee997ca828e85e1e667aa9a5abc6b7ed/2.1.8/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/tinymce.js?batch=false:10:15282)
at e (https://jira.cargill.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/g7ah6n/76004/ee997ca828e85e1e667aa9a5abc6b7ed/2.1.8/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/tinymce.js?batch=false:2:12423)
at HTMLHtmlElement.m (https://jira.cargill.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/g7ah6n/76004/ee997ca828e85e1e667aa9a5abc6b7ed/2.1.8/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/tinymce.js?batch=false:2:12763)

 

Can you please anyone suggest me how to resolve this issue

 

Thanks,

Kumar

 

 

                 

1 answer

0 votes
Zakaria August 5, 2020

Hi,

 

I'm facing with the same issue, have you find a solution that fixed it?

 

Thanks

Zakaria

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