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Transition issue in automation failed

Kristi August 20, 2024

I am using the action Transition Issue in my automation. I get an error saying 'Internal Server Error'.

From reading the articles it seemed this could potentially be due to the Post Functions in the workflow. I also looked at the validators to ensure all required fields are filled out. One of the validators is that a comment is being added which I am doing through JSON in that same action in the More Options area. Here are the Post Functions for this transition

PostFunctions.png

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Bill Sheboy
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August 20, 2024

Hi @Kristi 

Please post images of your complete rule, the issue transition action, and of the audit log details showing the rule execution.  Those may provide context for this symptom.

Kind regards,
Bill

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