Trello Export to csv not working

[Lorenzo Capoccia]

Hi,

I had Export to CSV working on my trello page (when using explore and Mozilla, but for some reason today I am unable to select it ( it is there visible but not select-able), would you be able to help me find out what could be the reason of it stop working?

Thank you for your time

[Petter Gonçalves]

Hello Lorenzo,

Thank you for contacting us. Please, perform the following steps and let me know if it works for you:

- To ensure that you are not facing a cache problem, could you please try to clear the cache and cookies from your browser, reopen it and try again? If possible, check if the same problem is happening in Chrome.

- Check if your user is properly added as a team admin to access the "Export" tab or if this role was not removed from your user.

- If the problem keeps happening, can you provide us with a screenshot of how this is appearing for you? Also, pass the mouse over the Export button and check if a pop-up displays the reason it is not selectable.

Additionally, here are the instructions on how you can export your Trello Boards:

- Exporting Data From Trello