Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to create new reports in project

Nagaraju Reddy August 3, 2018

Hi Team,

 

We are using JIRA 7.8.0 and service desk 3.11.0 version.

In my Service desk project I am not able to create new report series, something seems wrong with my project. keep giving me this error message when trying to setup a new series.( Project name ASC)

Screen shot:

series.PNG

2 answers

0 votes
Nagaraju Reddy August 6, 2018

Hi Team,

Could you please help me someone on this?

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 4, 2018

The JQL you are using in the main query looks wrong.

Nagaraju Reddy August 6, 2018

HI Nic,

Thanks for your reply, but the same JQL working good with filter issue, 

JQL.PNG

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 6, 2018

Ok, but that means your "series" is not looking at either of the searches you've given us.  You'll need to find the one it is looking at.  I suspect it might be one of the service desk queues.

Nagaraju Reddy August 7, 2018

HI Nic,

Like that same scenario working good with another project. But in this project only I am not able add any series.

 

Thanks

Nagaraju

Suggest an answer

Log in or Sign up to answer