Unable to create sub-task for issue

[Drew Mace -william.mace@gdit.com-]

We have an Automation routine that create a number of tasks when an epic is created.  I would also like to automate the creation of subtasks for each task.

I cannot see to get Automation for Jira to create a subtask for each task it creates.

Does anyone know the trick to get this to work?

[Scott Harwood]

Hi Drew,

Unfortunately, there is a limit to how many levels (branches) you can perform in a single rules, this is to ensure your rules are still performant. You would need 2 levels of branching to do this.

There is a work around, where you can create another rule, that creates the subtasks for the tasks. For this to work you will need to check the checkbox "allow other rules to trigger this rule" in the rule details.  Additionally, you should turn of error notifications, as this rule will throw errors because it will attempt to trigger itself (loop) as it will have an issue created trigger, and it creates issues itself...

Hope that works for you and apologies for the messy solution.

Scott