Unable to monitor JMX with JConsole

[Dimitrios Danampasis]

In a Jira(v8.5.2) instance with JMX enabled, when I try to connect remotely to the JMX interface using JConsole, I am just losing the connection. 

These parameters are in place:

-Dcom.sun.management.jmxremote
-Dcom.sun.management.jmxremote.port=8099
-Dcom.sun.management.jmxremote.ssl=false
-Dcom.sun.management.jmxremote.authenticate=false
-Dcom.sun.management.jmxremote.password.file=/opt/atlassian/jira/jre/lib/management/jmxremote.password

The first time JConsole attempts to connect I get this warning:

After clicking on Insecure conncetion, I get this:

It seems that it is fetching some data, but it disconnects right away. When I run Jconsole in debug mode, I see this in the log output:

java.lang.reflect.UndeclaredThrowableException
at com.sun.proxy.$Proxy8.getTotalMemorySize(Unknown Source)
at jdk.jconsole/sun.tools.jconsole.SummaryTab.formatSummary(SummaryTab.java:261)
at jdk.jconsole/sun.tools.jconsole.SummaryTab$1.doInBackground(SummaryTab.java:87)
at jdk.jconsole/sun.tools.jconsole.SummaryTab$1.doInBackground(SummaryTab.java:85)
at java.desktop/javax.swing.SwingWorker$1.call(SwingWorker.java:304)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.desktop/javax.swing.SwingWorker.run(SwingWorker.java:343)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
at java.base/java.lang.Thread.run(Thread.java:832)
Caused by: javax.management.AttributeNotFoundException: No such attribute: TotalMemorySize
at com.sun.jmx.mbeanserver.PerInterface.getAttribute(PerInterface.java:81)
at com.sun.jmx.mbeanserver.MBeanSupport.getAttribute(MBeanSupport.java:206)
at javax.management.StandardMBean.getAttribute(StandardMBean.java:372)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getAttribute(DefaultMBeanServerInterceptor.java:647)
at com.sun.jmx.mbeanserver.JmxMBeanServer.getAttribute(JmxMBeanServer.java:678)
at javax.management.remote.rmi.RMIConnectionImpl.doOperation(RMIConnectionImpl.java:1445)
at javax.management.remote.rmi.RMIConnectionImpl.access$300(RMIConnectionImpl.java:76)
at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(RMIConnectionImpl.java:1309)
at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(RMIConnectionImpl.java:1401)
at javax.management.remote.rmi.RMIConnectionImpl.getAttribute(RMIConnectionImpl.java:639)
at sun.reflect.GeneratedMethodAccessor348.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:357)
at sun.rmi.transport.Transport$1.run(Transport.java:200)
at sun.rmi.transport.Transport$1.run(Transport.java:197)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport.java:196)
at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:573)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:834)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(TCPTransport.java:688)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:687)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
at java.rmi/sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:303)
at java.rmi/sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:279)
at java.rmi/sun.rmi.server.UnicastRef.invoke(UnicastRef.java:164)
at jdk.remoteref/jdk.jmx.remote.internal.rmi.PRef.invoke(Unknown Source)
at java.management.rmi/javax.management.remote.rmi.RMIConnectionImpl_Stub.getAttribute(Unknown Source)
at java.management.rmi/javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection.getAttribute(RMIConnector.java:904)
at jdk.jconsole/sun.tools.jconsole.ProxyClient$SnapshotInvocationHandler.getAttribute(ProxyClient.java:1011)
at jdk.jconsole/sun.tools.jconsole.ProxyClient$SnapshotInvocationHandler.invoke(ProxyClient.java:984)
at jdk.proxy1/com.sun.proxy.jdk.proxy1.$Proxy1.getAttribute(Unknown Source)
at java.management/com.sun.jmx.mbeanserver.MXBeanProxy$GetHandler.invoke(MXBeanProxy.java:122)
at java.management/com.sun.jmx.mbeanserver.MXBeanProxy.invoke(MXBeanProxy.java:167)
at java.management/javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:258)
... 10 more

With another client (Visual VM) there is no issue in the connection.