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Unable to show hidden field (multilevel cascading) on request form

Amit Kumar Singh
Contributor
January 10, 2024

I have created request type with few field to show on customer portal, unable to show one hidden field (multilevel cascading) on request form, when i make it required in filed config, it start showing error to update this field with preset value, but when i click on that field to show from hidden, there is no drop-down options showing to update preset value..

please help me..

image.pngimage.png

Getting Below error..

image.png

1 answer

0 votes
Nikola Perisic
Community Champion
January 10, 2024

Hello @Amit Kumar Singh ,

Can you check the portal group for this request type if it is in "General" or "Hidden from portal"

Screenshot 2024-01-10 at 09.58.47.png

BR,

Nikola

Amit Kumar Singh
Contributor
January 10, 2024

@Nikola Perisic this is a field not issue type of request that can be hidden under portal group...

this is a field moved to request type..

 

image.png

Amit Kumar Singh
Contributor
January 12, 2024

Anyone in the community, i am waiting for the response.

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