I am unable to view the list of users under a group (count is 1600 users). Whenever I click on the count is displays 500 error. The log says that there is a DB collation mismatch.
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May 21, 2018 edited
Hello Praveen!
To investigate further this issue we'd need further information on what the "500 error" says. Could you attach a screenshot or paste the logs the error produces here?
You mentioned the log says something about DB collation mismatch. That could be the issue indeed. On this case, we'd advise you taking a look at the following documentation:
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