Community
Products
Jira
Questions
Update URL button is disabled when trying to update instance url

Update URL button is disabled when trying to update instance url

Greetings,

The Update URL button is disabled for me while trying to update our Jira Cloud free instance url from Atlassian admin. What might be the root cause and how to fix that?

1 answer

0 votes

What level of subscription do you have, and have you changed the url before (recently)?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Free subscription. I definitely haven't changed the url recently but not sure about half-a-year period. Is there a chance to see a kind of change history somewhere?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

I do face the same issue. Free subscription and I'm the oraganization admin...

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Free and starter licences can't change their urls, it's a paid function for active subscribers.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Update URL button is disabled when trying to update instance url

1 answer

Suggest an answer

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events