Users no longer receiving emails when assigned an issue.

1 answer

0 votes

Are you on Jira Cloud or Server?

On Server I would check at first if the used email-server is ok. Send a test email and check the output.

Go to Administration > System > Mail and choose the Outgoing Mail tab in the left side of the page.
Click the 'Send a Test Email' link in the Operations column.

Second check the applied Notification Scheme in the affected project/s.

Cheers
Niklas

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.