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View Ticket Queue on User's Profile

Samia Lemfadli
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December 12, 2018

A recent update in Jira shows the "Tickets Worked On" on the User's profile page as opposed to "Tickets In Queue" for the user and I would like to know how to edit the tickets showing on a user's profile to depict the ones in queue or assigned to user versus the tickets worked on. 

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 27, 2018

Hello Sam,

Thank you for getting in touch with Atlassian Community!
The People's page shows what tickets the agent worked on the last 90 days. This panel will be populated as soon as the users start generating activity in Cloud, so it's not possible to edit this page.

Regards,
Angélica

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