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We are using Jira service Management ?(data center not cloud) .

Sowmiya Srinivasan July 17, 2023

When in Rejected status,  hide all transitions but not the one to New. Below is our workflow. Is there any way to do this in data center server? interested to know. Thanks in Advance.

Screenshot 2023-07-17 at 15.44.54.png

1 answer

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Craig Nodwell
Community Champion
July 17, 2023

Hi @Sowmiya Srinivasan this is very doable.  However you'll need to modify the workflow to not allow all transitions to all transitions.  Or you can put a condition on each of the transitions not allowing the rejected status. 

Sowmiya Srinivasan July 17, 2023

 

Thank you so much for your reply.

But i need the solution for , when the workflow is in rejected status , i would like to hide all the transition but it should show only "new" status. Is that possible?

What is the condition should i set for this?

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