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We have  an instance of 500-1000 users and we face slowness more often while reloading pages. what w

Priyanka khare
Contributor
December 9, 2020

Hello ,

 

We have  an instance of 500-1000 users and we face slowness more often while reloading pages. what will be the pros and cons of increasing JVM to 16GB ? Will it help in  anyway?

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Nic Brough -Adaptavist-
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December 9, 2020

There is no way to know if increasing memory will help from the information you have given us here.

You have not said what is slow in the process of using a Jira page, and memory is a factor in only part of it.  If the slowness is not in the part the memory is involved in, then throwing more memory at it will do precisely nothing.

Start by using the developer tools in your browser to see what is slow when rendering the pages.  Look at what exactly is "slow" - what page is it?  What is the user doing?  Is it a board with too many issues? An issue view?  The navigatoer? Are admin pages slow?  It doesn't matter how fast a server is if your browser is the problem.

Until you can say where the slowness actually is, you can't begin to guess at an improvement.

Priyanka khare
Contributor
December 9, 2020

Hello @Nic Brough -Adaptavist- We have 16 GB RAM, of which 11 GB is already used and slowness is experienced while opening board or opening projects or even user management tab. Admin pages are way too slow.

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 9, 2020

Again, start by using the developer tools in your browser to see what is slow when rendering the pages. Look at what exactly is "slow"

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