What would be the best solution for integrating Service Now and Jira?

[Vidhi Soni]

I want to integrate ServiceNow and Jira. What would be the best and cheapest solution for this use case?

[Maria Barrios _Adaptavist_]

Hi @Vidhi Soni, if what you’re trying to do is to send information across ServiceNow and Jira instances, Stitch It could help you achieve that. Do you have a use case in mind for your integration? Regarding your demand for a cheap solution, you can create a free account with Stitch It and run an integration between ServiceNow and Jira with our free plan here. Stitch It is code-based which gives you the right level of flexibility to connect between ServiceNow and Jira.

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

First, define "integrate".  Unless you can clearly define what you want from an "integration", there's no way to point you to a best/cheapest "solution".

Once you have a broad definition, you can choose whether your solution should be implemented in Jira, or Service Now, or both.

Only then can you start comparing solutions for "best" and price.

[Diana_Architect_ZigiWave]

@Vidhi Soni hi! As Nic pointed out, it's a broad question. You can also integrate the two systems with an external solution or use the connectors of the systems' providers. Both options have pros and cons, depending on your integration needs and budget (respectively). Feel free to look at one of the 3rd party options for Jira ServiceNow integration - ZigiOps, here at the marketplace.

Regards, Diana

[Syed Majid Hassan -Exalate-]

Hi @Vidhi Soni

A very warm welcome to the community!

I work as a presales engineer with iDalko, the team behind Exalate. 

You have several options when it comes to integrating Jira and ServiceNow. You can use the native solution provided by ServiceNow, or use an integration application such as Exalate. But as Nic said, a more accurate answer can only be provided once you provide some more details about the use case that you are trying to achieve. 

Hope it helps. 

Thanks

Majid