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When Creating a new Ticket using the Automation Plugin, not all Sprints are available

Antony Mouawad
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April 26, 2022

Hello,

I'm trying to use the Jira Automation Plugin to create a new ticket whenever a ticket is transitioned to `Ready for QA`. I believe I have most of the logic worked out, but I'd like the newly created issue to be included in the backlog for the `Integrated QA/Test` Sprint.

Unfortunately, I don't see that sprint as an option in the dropdown menu for the Sprint field when creating the new ticket. 

Any help would be appreciated.

jira_automation_plugin_sprint_selections.png

1 answer

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Filipi Lima
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 26, 2022

Hi, Antony, welcome to the community!

Could you check if the issue type Testing which you're creating this new ticket with is within the scope of the board you're looking for?

Is the Integrated QA/Test either active or the next Sprint on the board?

Antony Mouawad
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 26, 2022

Hello Filipi, glad to join the Atlassian community!

I do believe that the Testing issue type is within the scope of the board. I've been able to create a new ticket, of type Testing, and assign it to the Integrated QA/Test backlog.

Additionally, the Integrated QA/Test is active. 

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