Does anyone know when the new help center comes out for Jira Service Desk Server? Or if JSD server is even getting the new help center?
I've been able to find this blog about the new help center for cloud:
- https://confluence.atlassian.com/servicedeskcloud/blog/2018/12/our-new-help-center-is-ready-for-your-customers-to-experience
All customers will have the new help center in JSD cloud by February 26, 2019. Will this be the same for server?
Much Appreciated.
This is currently only available in Cloud and has not been announced yet for release in Server.
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It will be coming in JIRA Service Desk 4.0 - https://confluence.atlassian.com/servicedesk/jira-service-desk-4-0-x-release-notes-961777466.html?subid=1048002503&jobid=103943106&utm_campaign=server_fy19_q3_na_jira-service-desk_jsd-40-platform-ga_na_product-release-page_na_na_1&utm_medium=email&utm_source=product-announcement-email
Unfortunately, its still not really that helpful. It just means 'some time in version 4'. :(
@Christopher Rios The new portal is now available in the latest release, Jira Service Desk Server 4.1! Feel free to learn more about the changes and how to opt-in here: https://confluence.atlassian.com/servicedesk/a-stylish-new-portal-for-jira-service-desk-server-and-data-center-customers-963663645.html
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