Why am I getting a Tomcat server.xml error when it is configured correctly?

[David Cardinal]

I just configured name-based virtual hosting in my apache server with a virtual host to our jira application, and I am getting two warning messages despite a seemingly functional configuration:

On the system dashboard (login page): 

Jira is reporting that it is running on the hostname '12.34.56.78', which does not match the hostname used to run these diagnostics, 'jira.mycompany.com'. 

Once inside the application: 

The Tomcat server.xml has an incorrect configuration:
scheme should be 'http'
proxyName should be 'jira.mycompany.com'
proxyPort should be '80'

But I followed the instructions on this page [https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html] rather thoroughly and the server.xml has the correct parameters...

Here are the relevant entries:

server.xml

<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false" scheme="http"
proxyName="jira.mycompany.com" proxyPort="80"/>

httpd.conf (apache)

<VirtualHost *:80>
ServerName jira.mycompany.com

ProxyRequests Off
ProxyVia Off

<Proxy *>
Require all granted
</Proxy>

ProxyPass / http://12.34.56.78:8080/
ProxyPassReverse / http://12.34.56.78:8080/
</VirtualHost>

Any idea why I might be getting these warnings?

Thanks!

[Kurt Klinner · Accepted solution]

@David Cardinal 

Hi David

https://confluence.atlassian.com/jirakb/hostname-mismatch-urlhostnamemismatchexception-310379464.html

https://confluence.atlassian.com/jirakb/jira-displays-an-error-banner-about-the-incorrect-tomcat-config-939940652.html

are useful articles around the errors you mention.

jira.mycompany.com resolves to the ip of your apache webserver correct?

Cheers

Kurt

[David Cardinal]

Hi Kurt,

For some odd reason, the warnings don't show anymore. I can't explain why, as I didn't reboot the system or change anything in the configuration.

In any case, thank you for the links. I will mark the answer as accepted in case anyone else encounters these issues.

Cheers