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Why won't my custom field show up for the specified project and feedback issue type I selected?

Ganea_ Merissa May 19, 2025

I am trying to create a Jira Form for the project "3 - Team Data Analytics." I created custom fields for "Time Savings," a multi-line text field. 

When I go to Settings->Work Items-> Custom Fields, and under custom fields I click on the three "..." and select "contexts and default values," I have the Default Configuration Scheme for Time Savings set to Work Type of Feedback, and Project of "3 - Team Data Analytics." For some reason, when I go in this project to create a form using the work type of feedback, this custom field does not show up for me. Does anyone know why? Screenshot 2025-05-19 143256.png

Screenshot 2025-05-19 144322.png 

3 answers

0 votes
John Funk
Community Champion
May 19, 2025

Hi Ganea,

What type of project are you adding the Form to? Team-managed? Company-managed? Business project? Software project? 

Ganea_ Merissa May 20, 2025

Company Managed

0 votes
Ganea_ Merissa May 19, 2025

Note: Desired Features is the other custom field I am trying to add to my form that I can't seem to be able to select.

 

Vishnu Vardhan Chenna
Contributor
May 20, 2025

Hi Ganea,

"Does the issue still persist? In my test project, I'm able to add a custom field by dragging the required field into the form while creating an issue."

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