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can i connect Link a Confluence space of my own domain to Jira Service Desk in cloud?

Bonnie August 6, 2018

can i connect Link a Confluence space (knowledge base)of my own domain to Jira Service Desk in cloud?

 

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 7, 2018

Hi Bonnie,

Since March 2018 Jira Service Desk does not support links to Confluence Server and Confluence Cloud hosted in a different domain.
If you need to link a knowledge base to your SD Cloud, you will have to add Confluence under the same domain of your Jira Cloud.
You can find more information on the documentation below:

Knowledge bases must be on the same domain as your service desk

Hope this clarifies!
Regards,
Angélica

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